Question 1

Why should employers offer financial planning as a benefit?

Accepted Answer

Financial stress affects productivity, engagement, and employee wellbeing. JayPlans helps employees make better financial decisions through personalized CFP® guidance and connected planning tools, while giving employers a meaningful benefit that complements the programs they already offer.

Question 2

How is JayPlans different from traditional financial wellness programs?

Accepted Answer

Most financial wellness programs focus on education. JayPlans combines a dedicated CFP® professional, a connected planning platform, and ongoing guidance tailored to each employee's financial situation. Employees receive personalized advice rather than generic information.

Question 3

How does JayPlans work alongside our existing benefits?

Accepted Answer

JayPlans complements your existing benefits rather than replacing them. Employees receive guidance on how pensions, group RRSPs, insurance, stock plans, savings programs, and other workplace benefits fit into their overall financial plan.

Question 4

What do employers receive?

Accepted Answer

Employers receive rollout support, access to an administrative portal, and high-level participation and utilization reporting. Employers never receive employee financial plans, account information, documents, or planner conversations.

Question 5

Will employees trust the platform?

Accepted Answer

Yes. Employee trust is fundamental to how JayPlans operates. Employees work privately with their dedicated CFP® planner, and employers never have access to personal financial information or confidential conversations.

Question 6

How difficult is implementation?

Accepted Answer

Implementation is designed to be straightforward. JayPlans helps plan the rollout, provides communication materials, supports onboarding, and guides employees through the process with minimal effort required from your HR team.

Question 7

Can we start with a pilot?

Accepted Answer

Absolutely. Many organizations begin with a pilot or a specific employee group before expanding company-wide. We'll work with you to determine the rollout approach that best fits your organization.

Question 8

How are employees supported after enrollment?

Accepted Answer

Employees receive ongoing access to their dedicated CFP® planner, connected planning tools, and continued guidance as their finances and life circumstances change. JayPlans is designed to be an ongoing benefit rather than a one-time consultation.

Question 9

Does JayPlans sell financial products?

Accepted Answer

No. JayPlans is an advice-only financial planning service. We do not sell investments, insurance, mortgages, or other financial products, and we do not receive commissions or referral compensation.

Question 10

How is employer pricing determined?

Accepted Answer

Employer pricing depends on factors such as organization size, rollout approach, and the level of support required. We'll work with you to recommend a solution that fits your team and objectives.

Question 11

Does JayPlans integrate with our existing HR systems?

Accepted Answer

JayPlans is designed to work alongside your existing HR processes. Additional integrations and administrative options continue to expand, and we'll discuss the best approach based on your organization's needs.

Question 12

What happens if an employee leaves the company?

Accepted Answer

Employees can continue their financial planning journey by transitioning to an individual JayPlans membership if they choose. Their financial plan and planning history remain with them, ensuring continuity beyond their employment.

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Employer FAQs